[Your privacy]

Spiek privacy policy

Last updated: 2 November 2026

This policy explains what we do with your personal data when you visit our website, join the early-access list or email us. We’ve kept it short and plain, because a privacy policy nobody can read protects nobody.

The short version. We collect very little: your name and work email if you sign up, and whatever you put in an email to us. We use it to tell you when there’s a place for your team in the pilot, and when Spiek is ready. We don’t sell it, we don’t advertise with it and we don’t track you around the web. You can leave the list with one click.

Who we are. Spiek is run by Arjan van Proosdij from 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. We decide how your data is used, so in legal terms we’re the “controller”. When this policy says “we” or “us”, it means Spiek.

1. What we collect

Only what you give us, plus the bare minimum a website needs to work.

  • When you join the early-access list: your name and work email address, and the date you signed up.

  • When you email us: your name, email address and whatever you choose to write.

  • When you open our emails: MailerLite, our email service, records whether an email was delivered and opened, and which links were clicked. That tells us if our emails are landing, not what you do elsewhere.

  • When you visit the website: anonymous visit counts, such as how many people viewed a page and which site sent them. No cookies, no profile of you. Framer’s servers also keep short technical logs, such as IP addresses, to keep the site safe.

We don’t ask for sensitive data, such as health or financial details. Please don’t send it to us.

2. Why we use it

Every piece of data has one job. The law asks us to name the legal reason for each, so here they are.

Swipe the table to see all columns.

What we do

Data we use

Legal basis

Invite you to the pilot and tell you when Spiek is ready

Name, work email

Your consent, given when you sign up

Check our emails reach you

Delivery, opens, clicks

Our legitimate interest in sending emails that work

Reply to your emails

Name, email, your message

Our legitimate interest in answering you

Keep the website running and safe

Anonymous visit counts, short technical logs

Our legitimate interest in a working website

What we do

Data we use

Legal basis

Invite you to the pilot and tell you when Spiek is ready

Name, work email

Your consent, given when you sign up

Check our emails reach you

Delivery, opens, clicks

Our legitimate interest in sending emails that work

Reply to your emails

Name, email, your message

Our legitimate interest in answering you

Keep the website running and safe

Anonymous visit counts, short technical logs

Our legitimate interest in a working website

We don’t use your data for advertising, we don’t sell it and we don’t make automated decisions about you.

3. Who helps us

We’re small, so a few trusted companies do some of the work for us. They act on our instructions only, under a data processing agreement, and can’t use your data for their own purposes.

Swipe the table to see all columns.

Company

What it does for us

Based in

Framer

Hosts our website and counts visits without cookies

Netherlands

Make (Celonis)

Passes your sign-up from the website to our email list

Czech Republic; we use its EU data region

MailerLite

Holds the early-access list and sends our emails

Lithuania; data stored in the EU

Google Workspace

Runs our business email, where we also get a copy of each sign-up

Ireland (Google Ireland)

Company

What it does for us

Based in

Framer

Hosts our website and counts visits without cookies

Netherlands

Make (Celonis)

Passes your sign-up from the website to our email list

Czech Republic; we use its EU data region

MailerLite

Holds the early-access list and sends our emails

Lithuania; data stored in the EU

Google Workspace

Runs our business email, where we also get a copy of each sign-up

Ireland (Google Ireland)

We’ll update this list before we add anyone new. We don’t share your data with anyone else, unless the law requires it.

4. Where your data lives

We keep your data in the UK and the European Union wherever we can. Our email list and sign-up flow are stored in the EU.

Some of the companies above are part of larger groups with offices or support teams outside the UK and EU, Google most of all. If your data ever leaves the UK or EU, we make sure it’s protected by approved safeguards. These are the UK and EU standard contracts for data transfers, or a country the UK or EU has approved as safe.

5. How long we keep it

No longer than we need it.

  • Early-access list: until you unsubscribe, or 12 months after we send the launch nudge, whichever comes first.

  • Emails you send us: up to two years after our last conversation, unless they turn into a contract we have to keep for longer.

  • Sign-up records in Make: a short log of each sign-up, cleared within 30 days. It’s there so we can fix a sign-up that goes missing.

  • Sign-up copies in our inbox: deleted when you leave the list, or 12 months after the launch nudge.

  • Website visit counts: anonymous, so there’s nothing to delete.

  • Early-access list: until you unsubscribe, or 12 months after we send the launch nudge, whichever comes first.

  • Emails you send us: up to two years after our last conversation, unless they turn into a contract we have to keep for longer.

  • Sign-up records in Make: a short log of each sign-up, cleared within 30 days. It’s there so we can fix a sign-up that goes missing.

  • Website visit counts: anonymous, so there’s nothing to delete.

6. Cookies

Our website doesn’t use advertising or tracking cookies, which is why you won’t see a cookie banner. Framer counts visits without cookies or anything that identifies you from one visit to the next. Our headline font loads from Google Fonts, so Google briefly sees your IP address when your browser fetches it. No cookies are set.

If that ever changes, we’ll ask first and update this policy.

7. Your rights

It’s your data. Under UK and EU data protection law (the GDPR), you can ask us to:

  • show you what we hold about you and send you a copy

  • correct anything that’s wrong

  • delete it

  • stop or limit how we use it

  • hand it over in a format you can take elsewhere

You can also object to any use based on our legitimate interests, and withdraw your consent at any time.

The quickest way to leave the list: click “unsubscribe” at the bottom of any email. For anything else, email privacy@fivep.ai. We’ll reply within one month, and it won’t cost you anything.

8. What about the Spiek product?

Spiek isn’t live yet, so this policy covers the website and the early-access list only. We don’t process any call audio, transcripts or customer data today.

Before anyone uses Spiek on a real call, we’ll publish a separate privacy notice for the product. Customers will also get a data processing agreement that sets out exactly how call data is handled. When it launches, Spiek will run on Google Cloud in the EU, in the Netherlands and Belgium, and the product notice will say exactly what happens where.

Spiek isn’t meant for children, and we don’t knowingly collect data from anyone under 18.

9. Changes, complaints and contact

Changes. When what we do with your data changes, this policy changes too, and the date at the top moves. If a change matters to you, we’ll email you before it takes effect.

Complaints. If you’re unhappy with how we’ve handled your data, tell us first and we’ll put it right. You can also complain to the Information Commissioner’s Office (ico.org.uk), or to the data protection authority where you live or work in the EU.

Contact. Email privacy@fivep.ai, or write to Spiek, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.